Privacy Policy

Privacy Policy

Last Updated: January 29, 2026

SponsorAFamily.org (“we,” “us,” “our,” or “the Platform”) is committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the choices you have. By using SponsorAFamily.org, you agree to the practices described in this Privacy Policy.

1. Information We Collect

A. Information You Provide to Us

This includes:

For Families:
  • Name and contact information
  • Location (city/state)
  • Family story, photos, and profile details
  • Financial goals and updates
  • Information submitted during onboarding
  • Any updates or edits you make to your profile
For Donors:
  • Name and email address (if provided during checkout)
  • Donation amount and transaction details
  • Messages or notes you choose to include
  • Information submitted through contact forms
For All Users:
  • Reports submitted through the “Report a Listing” feature
  • Emails sent to our support team
  • Any information submitted through forms on the website

B. Information Collected Automatically

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site
  • Cookies related to login, preferences, and security
  • Basic analytics data (non‑identifying)

C. Information from Third‑Party Services

  • PayPal (donation confirmations, transaction IDs)
  • Analytics tools (aggregated usage data)
  • Email delivery services (delivery status, bounce reports)

We do not receive or store your full payment details.

2. How We Use Your Information

For Families

  • Create and display your family profile
  • Process donations and update your progress bar
  • Communicate with you about your account
  • Review reports or concerns submitted about your listing
  • Maintain platform safety and integrity

For Donors

  • Process your donation through PayPal
  • Send donation confirmations
  • Provide receipts or follow‑up communication
  • Prevent fraud and ensure platform security

For All Users

  • Improve the website and user experience
  • Respond to support requests
  • Enforce our Terms & Conditions
  • Protect the platform from misuse

We never sell your data.

3. How Donations Are Processed

  • All donations are processed securely through PayPal.
  • SponsorAFamily.org receives the funds first, then distributes them to families weekly.
  • A 10% platform fee is deducted to support operations, security, and outreach.
  • Donor personal information is not shared with families unless the donor explicitly chooses to share it.

4. How We Share Information

We may share:

  • Family profile information (publicly visible)
  • Donation totals (progress bar)
  • Report details with internal staff
  • Required information with PayPal to process payments

We do not share:

  • Donor email addresses with families
  • Family contact information with donors
  • Personal data with advertisers
  • Data with third parties for marketing

We may disclose information if required by law or to protect the safety of users.

5. Cookies & Tracking Technologies

We use cookies to:

  • Keep you logged in
  • Remember your preferences
  • Improve site performance
  • Protect against fraudulent activity

You may disable cookies in your browser settings, but some features may not work properly.

6. Data Retention

We retain:

  • Family profiles for as long as they remain active
  • Donation records for tax and compliance purposes
  • Reports and security logs for platform safety
  • Email communications as needed for support and documentation

You may request deletion of your data at any time.

7. Security Measures

We use industry‑standard security measures, including:

  • SSL encryption
  • Secure payment processing via PayPal
  • Access controls for sensitive data
  • Regular platform monitoring
  • Fraud prevention tools

No system is 100% secure, but we work continuously to protect your information.

8. Children’s Privacy

SponsorAFamily.org is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided information, please contact us immediately.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion
  • Request a copy of your data
  • Withdraw consent
  • Opt out of certain communications

To make a request, email us at support@sponsorafamily.org.

10. Third‑Party Links

SponsorAFamily.org may contain links to third‑party websites such as PayPal. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy as needed. When we do, we will update the “Last Updated” date at the top of the page. Continued use of the Platform means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

SponsorAFamily.org
Email: sponsorafamily.org@gmail.com
Website: https://sponsorafamily.org

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